Practice News

Unpaid Carers
15th Feb

Unpaid Carers

Andy's man Club
14th Feb

Andy's Man Club

12th Feb

Practice Closures

The Practice will be closed from 1pm for training and development on the following dates:

  • 13/6/2024
  • 02/10/2024

Telephone calls will be redirected to Practice Plus Group (PPG), patients requiring urgent medical attention that cannot wait until the practice reopens will be assisted by PPG. If your need is a medical emergency then please hang up and dial 999 this should only be used for chest pains. severe bleeding, breathlessness, stroke symptoms 

Should you required medical advice then contact the NHS 111 service.  Telephone number:  111

If your need is routine please call again when we reopen the following day from 0830 e.g. prescription requests etc.

14th Dec 2023

Family Hub Questionnaire

Below is a link to a Family hub questionnaire asking what services families use in our area and what they would like to have available locally.  Please complete the questionnaire to help us help you.  With thanks 
13th Dec 2023


Wellmoor has put together a survey to get a better understanding of what they could do to support unpaid carers in our area - and we really want to hear from you Wellmoor - Unpaid Carers Survey (

12th Dec 2023

Wellmoor which is our Health and Wellbeing Community initiative

Wellmoor which is our Health and Wellbeing Community initiative set up in 2017 is involved in Men's Mental Health and Suicide and is looking for volunteers to set up a Andy's Man Club in the local area to support Men suffering from Mental Health Issues. For more information or offering your services as a volunteer or helper please contact Wellmoor on ADMIN@MORETONHAMPSTEAD.COM

For information on what Anddymans club do visit : Who We Are | Andy's Man Club | Andy's Man Club (

4th Jul 2023

Making a complaint about primary care services

From 1 July 2023 patients who wish to make a complaint about primary care services in Devon should contact the local integrated care board (ICB), NHS Devon, for advice and signposting.

This includes GPs, dentists, opticians, and community pharmacy services.

In all cases NHS Devon will recommend a complainant raises their concerns or complaint directly with the healthcare provider: this is the organisation where the patient received the NHS service, for example a GP surgery or dental surgery.

NHS Devon will support patients and their representative with any concerns or complaints regarding primary care services in Devon, however, unless directly concerning the commissioning of the service will recommend any complaints are handled with the provider directly.

Contact details

17th Oct 2022


The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS AppNHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 01/4/2022. For most people, access will be automatic, and you won’t need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.

10th Aug 2022

Support with stress, sleep and building resilience

Patients at Chagford Health Centre can now access a free confidential online programme to support with stress, sleep and building resilience.

The offer is thanks to Devon Partnership NHS Trust, the provider of mental health services in Devon and Torbay (excluding Plymouth), via the SilverCloud website.

SilverCloud is an evidence-based programme that can help you understand these issues and develop skills to manage them in your life. While this programme is primarily intended to offer a source of support for people caring for or supporting others with long term or challenging health issues, it is also a good way to find out if this kind of approach works for you and your mental health.

There are some short videos available: Introduction to SilverCloud which gives an overview of what the programme is and Space for Sleep which gives a brief overview of one of the programmes available.

To sign up and access the resources, click on this link: You will then be able to access the programme flexibly, at a time works for you, and complete it at your own pace.

Access to a wider variety of SilverCloud modules and wellbeing support is available through TALKWORKS for those living in Devon and Torbay and Plymouth Options for those living in Plymouth.

Patients who have self-referred or been referred by their GP to TALKWORKS or Plymouth Options, will have access to a greater number of self-help courses available on the programme.

These are focused around improving low mood, reducing anxiety and managing stress.

TALKWORKS can also support people living with long term health conditions (such as chronic pain) as well as new and expecting parents who are struggling. To self-refer to TALKWORKS, simply fill in the online self-referral form or speak to a member of the team by calling 0300 555 3344.

To self-refer to Plymouth Options, simply fill in the online self-referral form or speak to a member of the team by calling 01752 435419.

Please note, this service does not replace other services offered to those who may be experiencing mental health distress.

If you are experiencing mental health distress or worried about someone else’s emotional state - support is available free 24/7 via First Response. If you live in Devon or Torbay, call 0808 196 8708 and if you live in Plymouth, you can call: 0800 923 9323.

1st Aug 2022

My Planned Care

Helpful information and guidance for patients waiting for a hospital consultation, treatment or surgery.

Click this link for more information: